Legal mentions
Shop-Apotheke B.V.
Dirk Hartogweg 14
NL-5928 LV Venlo


Board of Directors:
Stefan Feltens, Theresa Holler, Marc Fischer, Stephan Weber


Trade Register:
K.v.K. Venlo 63956004


Responsible Pharmacist:
T. Holler
(legal profession: Pharmacist, enrolled in the Pharmacist Registry BIG-number: 99054129717)

Pharmacist - title awarded in Germany, Landesamt für Soziales, Jugend und Versorgung des Landes Rheinland-Pfalz.


Health authority:
Staatstoezicht op de Volksgezondheid:
Inspectie voor de Gezondheidszorg, Regio Zuidoost


033 33 44 22 59
(Monday till Friday, from 8AM to 8PM)






European online platform for conflict resolution:
Following the European regulation EU 524/2013, the European Commission has set up an interactive website with the aim to help resolve online conflicts between consumers and companies without bringing it before court. You can access this online platform through this link


Conflict resolution:
In case we would need a conflict resolution, we are obliged to let the Dutch commission for conflict resolution (Geschillencommissie Zorg Algemeen Postbus 90600, 2509 LP Den Haag, handle it. This in case the conflict applies to issues related to delivery or sale of medication or medical products.